Order in whichever of the three is comfortable. English is the default for Dubai; Russian is used constantly, because a large share of orders comes from Russian-speaking customers here and abroad; Arabic is available for local customers and for hotels and companies that prefer it.
The language choice applies to every channel, not just the site: the chat, Instagram @bemyballoon, and calls or WhatsApp on +971 58-531-1583. Couriers speak English and Arabic on the doorstep, so if the recipient speaks only Russian it helps to say so — we will send the delivery details in a message instead of relying on a phone conversation.
- English, Russian and Arabic across the whole site
- Site chat and Instagram @bemyballoon in the same three languages
- Calls and WhatsApp on +971 58-531-1583
- Couriers speak English and Arabic at the door
- Tell us the recipient’s language so the handover goes smoothly
Write in your own language from the contacts page.